Support
Help with SimpliEng beta testing, calculations and website/app issues.
SimpliEng is currently in beta/pre-launch development. Feedback from real operators, maintenance personnel and engineers is especially valuable.
Contact
Email: hello@simplieng.com
We will activate this mailbox/forwarding before public app release.
When reporting a calculation issue
Please include, where safe and non-confidential:
- which SimpliEng module you used;
- the inputs entered;
- the result shown;
- the result you expected and how you verified it;
- device/browser details if the problem is visual or technical.
Safety-critical questions
For an immediate plant or process safety issue, use your site's established emergency, operating and engineering procedures. SimpliEng support is not an emergency-response service.
Privacy
Do not send passwords, confidential customer information, proprietary plant drawings or unnecessary personal information in support messages.